Privacy Policy Overview

At Solentiviora, protecting your privacy is a key priority. This policy explains how we collect, use, store, and secure your personal data responsibly in line with Australian privacy laws.

Personal Information Collected

We only collect information necessary for delivering services and support.

• Contact details such as your name, email address, and phone number when you submit a form.
• Business or site-related information you provide for project evaluation and recommendations.
• Technical data (browser, IP, device type) collected through cookies or analytics tools.
• Records of your client requests and support communications with our team.

How We Use Your Information

We use your data transparently for these outlined purposes.

• To process requests, manage projects, and provide tailored SEO services.
• To improve our offerings based on feedback and usage analytics.
• To communicate important updates or respond to your enquiries promptly.
• To maintain site security, prevent misuse, and meet legal requirements.

Legal Basis for Processing

We collect and process personal information under Australian law for service purposes.

Most data processing is necessary to fulfil your service requests, comply with legal obligations, or where you provide consent for specific uses as required by Australian privacy regulations.

Information Sharing

We do not sell your data. Strict controls apply to any sharing required for service delivery.

• Information shared with trusted service providers strictly for project tasks or technical support.
• Disclosure may occur when legally required, such as for government or regulatory compliance.
• Aggregated, non-identifying analytics data may be shared for business insights or site improvement.

Data Security

We employ appropriate security controls—encryption, access limits, regular audits—to keep your personal data protected. Access to personal information is limited by role, and all staff undergo privacy training. Breach response procedures are in place.

Your Rights

Australian laws grant you access to, correction of, and deletion of your data.

• Request information about or access to your stored personal data at any time.
• Correct your details or update preferences by contacting our privacy team directly.
• Request deletion of your data, subject to legal or contractual obligations to retain certain records.
• Lodge a complaint with the relevant privacy authority if you believe your rights are infringed.

Cookies Policy

Cookies help us improve your site experience and enable certain features. You can change your browser settings to manage cookie preferences or review our separate Cookie Policy for further details.

View Cookie Policy View Cookie Policy

Contact Us

If you have any privacy questions or want to exercise your rights, contact our team using the details below.

Policy Changes and Updates

We review and update our privacy policy regularly. Check this page periodically for the latest information.